Version 1.1 — Last updated: 11 August 2026
This is a convenience translation. The French version is the legally binding text.
Welcome to Odyssey. These Terms of Service (hereinafter "ToS") govern access to and use of the Odyssey mobile application and its associated services.
Using Odyssey implies full and unreserved acceptance of these ToS. If you do not agree with any of their provisions, you must immediately stop using the service.
1. Definitions
- "Service" or "Odyssey": the Odyssey mobile application, the associated website and all services offered by Run Odyssey SAS (hereinafter "We", "we", "our").
- "User" or "You": any adult natural person using the Service.
- "Account": the personal space created by the User to access the Service.
- "User content": any data, text, photo, video, GPS route, statistic or information published by the User on the Service.
- "Crew" / "Club": social groupings of users within the Service.
2. Purpose of the service
Odyssey is a gamified running mobile application that allows the User to:
- Track their running sessions (GPS, speed, heart rate, elevation)
- Follow their progress through a system of levels, XP and badges
- Receive personalized coaching via "the Oracle"
- Join or create crews and clubs of runners
- Take part in collective challenges and events
- Access personalized training plans
3. Access conditions
3.1. Legal capacity
Use of Odyssey is strictly reserved for natural persons at least 16 years old, with the legal capacity necessary to enter into these ToS.
For users under 18, use of the Service is subject to prior authorization from the holders of parental authority.
3.2. Technical requirements
The User must have:
- An iPhone running iOS 15 or later, or an Android device running Android 8.0 or later
- An Internet connection (for synchronization and certain features)
- A working GPS (for run tracking)
- (Optional, iOS only) An Apple Watch (Series 5 or later) for on-watch features
3.3. Account creation
Registration is done via:
- Apple Sign In (on iPhone)
- Google Sign In
- Email + password
When registering, the User undertakes to provide accurate, complete and up-to-date information. Identity theft is prohibited and exposes its author to criminal prosecution (Article 226-4-1 of the French Criminal Code).
The User is solely responsible for the confidentiality of their credentials and for any activity carried out from their account.
4. Health warning
The User acknowledges that Odyssey is a recreational sports tool and not a medical device.
The User undertakes to:
- Consult a healthcare professional before starting or resuming a physical activity, in particular in the event of cardiovascular, respiratory, joint or any chronic pathology history.
- Not use Odyssey while driving a vehicle or performing any activity requiring their exclusive attention.
- Adapt the intensity of their sessions to their physical condition and to external conditions (weather, fatigue, injuries).
- Immediately stop any activity in the event of pain, discomfort or unusual symptoms.
Odyssey cannot be held liable for the direct or indirect consequences (injuries, accidents, medical complications) resulting from the User's use of the Service.
The displayed health indicators (max HR, heart rate zones, calories, etc.) are indicative estimates based on statistical models and cannot replace a professional medical assessment.
5. Use of the service
5.1. User commitments
The User undertakes to use the Service fairly and in accordance with these ToS. In particular, they shall refrain from:
- Publishing or distributing any unlawful, defamatory, insulting, obscene, racist, xenophobic or discriminatory content, or content glorifying terrorism, violence or crimes against humanity.
- Harassing, intimidating or threatening other Users.
- Using the Service for commercial purposes without express authorization.
- Attempting to gain unauthorized access to other Users' accounts or to Odyssey's computer systems.
- Distributing viruses, malware or any malicious computer code.
- Engaging in "spam" or "phishing" via the Service's features.
- Using bots, automated scripts or scraping techniques to interact with the Service.
- Falsifying their GPS routes, times or statistics to unfairly gain XP, badges or leaderboard positions.
5.2. Moderation
We reserve the right to moderate content published on the Service and to remove, without notice, any content deemed contrary to these ToS, to public order or to public decency.
In the event of a serious or repeated breach, the User's account may be suspended temporarily or permanently without compensation and without notice.
6. User content
6.1. Ownership
The User remains the sole owner of the Content they publish on the Service.
6.2. License granted to Odyssey
By publishing Content on the Service (GPS routes, photos, crew/club posts, bio, etc.), the User grants Odyssey a non-exclusive, worldwide, free license limited to the duration of use of the Service, to reproduce, display and distribute this Content strictly within the operation of the Service (public display on their profile, sharing with the members of their crews/clubs, etc.).
This license terminates automatically when the Content is deleted by the User or when their account is terminated.
6.3. Responsibility
The User is solely responsible for the Content they publish. They indemnify Odyssey against any third-party claim based on the infringement of their rights by said Content (infringement of image rights, copyright, privacy, etc.).
7. Paid features (Premium)
7.1. Offer
Certain advanced features of the Service are accessible via the auto-renewable paid subscription "Odyssey Premium", offered at €4.99 per month or €22.99 per year. The prices displayed in the app depend on the country of the User's account with the store the app came from (App Store on iPhone, Google Play on Android). The rest of the app remains free.
7.2. What the offer includes
The Premium subscription gives access to:
- All coach training plans as well as recalibration;
- Unlimited conversations with the coach (the free tier includes a fair monthly quota);
- 3 detailed analyses per run (the free tier includes 1 analysis per run);
- The full level and rank ascension — 30 levels (the free tier is capped at level 10);
- Full history and statistics, with comparisons (the free tier is limited to the last 90 days);
- Unlimited crews (the free tier is limited to a single crew).
7.3. Free trial
New subscribers benefit from a 14-day free trial. Unless the subscription is cancelled at least 24 hours before the end of the trial, the paid subscription starts automatically.
7.4. Billing, renewal and cancellation
The purchase, billing, renewal and cancellation of the subscription are handled by the store the app came from: Apple (App Store) on iPhone, Google (Google Play) on Android. Payment is charged to the User's account with that store. The subscription renews automatically at each expiry, unless cancelled at least 24 hours before the end of the current period. The User can manage and cancel their subscription at any time:
- iOS: Settings → Apple ID → Subscriptions
- Android: Google Play → profile picture → Payments & subscriptions → Subscriptions
7.5. Refunds and right of withdrawal
Refund requests are handled by the store the app came from, under its own terms:
- iOS: by Apple, from reportaproblem.apple.com
- Android: by Google, from the Google Play help page on refunds (support.google.com/googleplay), or from Google Play → profile picture → Payments & subscriptions → Budget and history
The right of withdrawal provided for by European Union law is also exercised through the relevant store, Apple or Google.
7.6. Gift codes
Odyssey may issue gift codes granting access to Premium for a fixed period or for life. These codes are free, personal at the time of use (one use per account), cannot be exchanged for money, are non-refundable and have no monetary value. Odyssey may limit or revoke their use in the event of abuse or resale.
7.7. Price changes
Any price change will be notified to the User in accordance with the rules of the store the app came from (App Store or Google Play) and will only apply from the next renewal.
7.8. Effect of cancellation
Cancelling the subscription does not entail the deletion of the account. Upon expiry of the current period, the account reverts to the free tier: the User's data is not deleted and the free-tier limits apply again.
8. Account suspension and termination
8.1. By the User
The User can delete their account at any time via: Settings → Delete my account
Deletion entails:
- Immediate anonymization of their personal data (email, first name, photos)
- Automatic departure from all their crews and clubs
- Permanent deletion of all their data within 30 days (see Article 17 GDPR)
8.2. By Odyssey
We may suspend or terminate the User's account without notice or compensation in the event of:
- Breach of these ToS
- Fraudulent behavior or identity theft
- Prolonged inactivity (>24 consecutive months)
- Court decision or request from an administrative authority
9. Availability and evolution of the service
9.1. Availability
We make every effort to ensure the availability of the Service 24/7. However, this availability cannot be guaranteed in the event of:
- Scheduled technical maintenance (announced in advance where possible)
- Force majeure or fortuitous event
- Failure of third-party network operators or hosting providers
- Operating system updates (iOS, Android) / third-party API changes (Apple HealthKit, Health Connect, Apple Watch, etc.)
9.2. Evolution
We reserve the right to evolve the Service at any time, by adding, modifying or removing features. Substantial changes will be notified to the User via the app or by email.
10. Limitation of liability
To the extent permitted by law, Odyssey cannot be held liable for:
- Indirect damages (loss of opportunity, loss of data, damage to image, etc.)
- Damages resulting from a breach by the User of these ToS
- Technical failures attributable to third-party operators (App Store, Google Play, Apple HealthKit, Health Connect, GPS, ISP, etc.)
- Acts of malicious third parties (hacking, DDoS attacks, etc.) despite the security measures in place
Odyssey's liability, should it be engaged, shall be limited to the amount paid by the User over the last 12 months for the Premium subscription, where applicable. For free users, Odyssey's liability may not exceed a symbolic amount of €100.
11. Amendment of the ToS
We reserve the right to modify these ToS at any time. Substantial changes will be notified to the User via the app at least 30 days before they take effect, unless they result from a legal or regulatory obligation.
Continued use of the Service after the new ToS take effect constitutes acceptance. Otherwise, the User may terminate their account in accordance with Article 8.1.
12. Personal data
The processing of personal data is governed by our Privacy Policy, compliant with the GDPR and the French Data Protection Act.
13. Governing law and dispute resolution
13.1. Governing law
These ToS are governed by French law.
13.2. Amicable settlement
In the event of a dispute, the User is invited to first contact our support team at support@runodyssey.com to seek an amicable solution.
13.3. Consumer mediation
In accordance with Article L. 612-1 of the French Consumer Code, the consumer User may resort free of charge to the following consumer mediator:
AME CONSO — Association des Médiateurs Européens
Contact details available in the Legal Notice.
13.4. Competent courts
Failing an amicable agreement, any dispute relating to the interpretation or performance of these ToS falls under the exclusive jurisdiction of the Paris Court, unless a mandatory legal provision of public order provides otherwise.
14. Contact
For any question relating to these ToS:
- General email: hello@runodyssey.com
- Support: support@runodyssey.com
- Postal address: Run Odyssey — 9 rue des Colonnes, 75002 Paris, France